BEGE104 English For Business Communication (IGNOU Help book for BEGE-104 in (English Medium)

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BEGE104 English For Business Communication (IGNOU Help book for BEGE-104 in (English Medium)

Key Feature

Brand :   IGNOU Help Book

BEGE-104 English for Business Communication


Block- 1 Recruitment-I

Unit-1 Getting Ready for the Job Market

Unit-2 Preparing a Portfolio

Unit-3 Responding to Advertisements

Unit-4 Writing a CV and Letter of Application

Block- 2 Recruitment-II

Unit-1 Preparing for Interviews

Unit-2 Facing Interviews

Unit-3 Phone and Walk-in Interviews

Unit-4 Group Discussions

Block- 3 Business Etiquette and Profiles

Unit-1 Greetings

Unit-2 Importance of Small Talk in Business

Unit-3 Business Organisations

Unit-4 Jobs and Responsibilities

Block- 4 Using Telephone at the Workplace

Unit-1 Features of Telephone Communication

Unit-2 Making arrangements and Appointments

Unit-3 Leaving and taking messages

Unit-4 Voice Mail, Video Conferencing and Conference Calls

Block- 5 Writing Skills: Internal and External Business Correspondence

Unit-1 Modes of Communication

Unit-2 Internal Business Correspondence-I

Unit-3 Internal Business Correspondence-II

Unit-4 External Business Correspondence-I

Unit-5 External Business Correspondence-II

Block- 6 Making Presentations at the Workplace

Unit-1 Presentation Skills-I: Essentials of Presentation Skills

Unit-2 Presentation Skills-II: Outlines and Structures

Unit-3 Presentation Skills-III: Using visual aids

Unit-4 Presentation Skills-IV: The ending

Unit-5 Telephone Presentations

Block- 7 Participating in Meetings at the Workplace

Unit-1 Setting the Agenda and Planning a Meeting

Unit-2 Types of Meetin

Unit-3 Conducting and Participating in Meetings-I: Role of the Chairperson

Unit-4 Conducting and Participating in Meetings-II

Block- 8 Proposals and Reports

Unit-1 Basic Features of Proposals

Unit-2 Project Proposals

Unit-3 Reports-I

Unit-4 Reports-II


1. Solution Paper - Dec 2012
2. Question Paper - June 2013 
3. Question Paper - Dec 2013
4. Question Paper - June 2014
5. Question Paper - Dec 2014
6. Question Paper - June 2015
7. Question Paper - Dec 2015
8. Question Paper - June 2016

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